Frequently Asked Questions
Everything you need to know about shopping with Cin Cin.
How do I determine my size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit for your silhouette.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate your request and receive a shipping label.
When will my order ship?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
Do you offer international shipping?
Yes, Cin Cin ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How should I care for my Cin Cin garments?
To maintain the quality of our fabrics, we recommend following the specific care instructions on the inner label. Generally, we suggest cold hand washing or delicate machine cycles.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna.